We offer a variety of support to residents within the City of Boroondara who are experiencing difficult situations for various reasons.

If you receive Centrelink benefits, please bring your healthcare card or low-income card.

We understand that some people may experience delays in receiving payments or may not meet eligibility requirements. Please call us to discuss your situation 0409 019 269 (Natalie).

Emergency Relief

We provide access to

  • Washing machine & dryer

  • Computer and internet

  • Shower packs can be provided to access showers for free at any local YMCA.

Additional directory information and resources can be found at Help at Hand

Homeless Support

Our shower packs include toiletry essentials and a shammy towel.

We also provide our packs to:

  • Camcare 51 St Johns Avenue, Camberwell - 9831 1900

  • The Salvation Army Camberwell Corps 7-11 Bowen Street, Camberwell - 9518 2100

Shower facilities:

  • Ashburton Pool and Recreation Centre 8 Warner Avenue, Ashburton - 9885 0333

  • Boroondara Sports Complex 271C Belmore Road, North Balwyn - 9851 0444

  • Hawthorn Aquatic and Leisure Centre 1 Grace Street, Hawthorn - 8393 9500